Privacy Policy

Your privacy matters to us — here's how we protect your personal information

Last Updated: January 15, 2025

Who We Are

IntelligentHubCore operates from Taiwan and provides simple budgeting education to help people take control of their finances. We're committed to protecting your personal information and being transparent about what we collect and why.

Our business address is No. 28號, Baojing St, Zuoying District, Kaohsiung City, Taiwan. You can reach us at +886 7 557 6766 or [email protected] for any privacy-related questions.

Information We Collect

We collect information to provide better budgeting education and improve your learning experience. Here's what we gather:

Type of Information Examples Why We Need It
Contact Information Name, email address, phone number To communicate about courses and send educational materials
Learning Preferences Budget goals, financial situation, learning style To customize your educational experience
Website Usage Pages visited, time spent, device information To improve our website and educational content
Payment Information Credit card details, billing address To process course enrollments securely

How We Use Your Information

Your information helps us provide relevant budgeting education tailored to your needs. We use it to:

  • Deliver course materials and educational content that matches your learning style
  • Send you updates about new budgeting tools and techniques
  • Provide customer support when you need help with our platform
  • Improve our courses based on how students interact with the material
  • Process payments and manage your account securely
  • Comply with legal requirements in Taiwan regarding financial education

We Never Sell Your Data

Your personal information is never sold to third parties. We believe your financial learning journey should remain private and secure.

Information Sharing

We keep your information private but sometimes need to share it with trusted partners who help us operate our educational platform:

  • Payment Processors: Secure companies that handle credit card transactions
  • Email Services: Platforms that help us send course materials and updates
  • Cloud Storage: Secure servers where we store your learning progress
  • Analytics Tools: Services that help us understand how to improve our website
  • Legal Requirements: When required by Taiwan law or legal proceedings

All our partners must protect your information according to strict privacy standards.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights:

Access Your Data

Request a copy of all personal information we have about you, including your learning progress and preferences.

Correct Information

Update or fix any incorrect personal information in your account at any time.

Delete Your Account

Request complete deletion of your account and all associated personal information.

Control Communications

Choose what types of emails you receive and unsubscribe from marketing messages.

Data Portability

Download your learning data in a format you can use with other educational platforms.

Restrict Processing

Limit how we use your information while keeping your account active.

How We Protect Your Information

We take data security seriously and use multiple layers of protection:

  • All data transmission uses SSL encryption to prevent interception
  • Your passwords are encrypted using industry-standard hashing algorithms
  • Our servers are protected by firewalls and intrusion detection systems
  • Payment information is processed through PCI-compliant secure systems
  • Regular security audits ensure our protection measures stay current
  • Staff access to personal data is limited and monitored
  • We maintain secure backups to prevent data loss

Despite our best efforts, no online system is 100% secure. We'll notify you promptly if any security incident affects your personal information.

Data Retention

We keep your information only as long as necessary to provide our educational services and meet legal requirements:

  • Active Accounts: We retain your learning data while your account remains active
  • Closed Accounts: Most data is deleted within 30 days of account closure
  • Legal Requirements: Some financial records may be kept for up to 7 years as required by Taiwan law
  • Marketing Data: Removed immediately when you unsubscribe from communications
  • Technical Logs: Server logs are automatically deleted after 12 months

International Data Transfers

While our primary operations are in Taiwan, some of our service providers may process your data in other countries. When this happens:

  • We ensure adequate protection through contractual agreements
  • Data is only transferred to countries with strong privacy laws
  • All international transfers comply with Taiwan's data protection requirements
  • You'll be informed if significant changes occur to our data processing locations

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your learning experience:

  • Essential Cookies: Required for basic website functionality and security
  • Learning Cookies: Remember your progress and preferences between sessions
  • Analytics Cookies: Help us understand how students use our educational content
  • Marketing Cookies: Used only with your consent to show relevant content

You can control cookie settings through your browser, though some website features may not work properly if essential cookies are disabled.

Children's Privacy

Our budgeting courses are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18. If you're a parent who believes we've accidentally collected your child's information, please contact us immediately so we can remove it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes:

  • We'll email active users about important updates
  • The revised date at the top of this page will be updated
  • Major changes will be highlighted on our website for 30 days
  • Continued use of our services means you accept the updated policy

Questions About Your Privacy?

Email us: [email protected]

Call us: +886 7 557 6766

Mail us: No. 28號, Baojing St, Zuoying District, Kaohsiung City, Taiwan

We respond to privacy inquiries within 5 business days